Frequently asked questions
Booking and fees
Where is IELTS taken in Croatia?
At our centres in Zagreb (Zaharova ulica 7) and Split (Poljička cesta 26A). IELTS for UKVI is taken in Zagreb and in Ljubljana (Tehnološki park 19). More: Locations.
How much does IELTS cost?
IELTS Academic and IELTS General Training cost €289. IELTS for UKVI costs €311 in Zagreb and €331 in Ljubljana. More: Dates and fees.
How do I book?
On the British Council’s site: you choose the test, city and date, enter the details from your passport or national identity card and pay by card. The steps: How to book.
Which payment methods do you accept?
You pay for the test by card, when you book on the British Council’s site. If the payment does not go through, get in touch.
Can I change my test date?
Under the British Council’s rules you can, once, if you ask more than 14 days before the test; the new date must be within three months, and the centre may charge a fee. For the exact terms, write to us.
What if I have to cancel my test?
The British Council states that the refund depends on how far ahead you cancel. Contact us as early as you can and we will tell you the exact terms.
Is there an age limit?
The British Council does not recommend IELTS for anyone under 16. For test takers under 18, it asks for written consent from a parent or guardian.
The test
How long does IELTS take?
2 hours 45 minutes in total. Listening, Reading and Writing are taken in one sitting, and Speaking on the same day or up to a week before or after. More: Test format.
Is it taken on paper or on computer?
On computer. The IELTS partners have announced that from mid-2026 the paper-based test is no longer offered.
Which documents do I need to bring?
A valid passport or national identity card, and it must be the same document you booked with. For IELTS for UKVI, a national identity card is accepted only in the country that issued it. More: Test day.
What is the difference between Academic and General Training?
Listening and Speaking are the same. Reading and Writing in Academic deal with academic topics, and in General Training with everyday and workplace situations. A comparison: Tests.
Can I get access arrangements?
Yes. Contact us at ielts@jantar.hr at least six weeks before the test.
Results
When do results arrive?
The British Council states that results for IELTS on computer arrive in one to five days. More: Results.
How long is a result valid?
The British Council states that a result is valid for two years. The IELTS partners recommend that organisations accept an older result only with evidence that the test taker has maintained their English. Each organisation decides for itself.
What if I am half a band short in one part?
You can retake just that part, with IELTS One Skill Retake, or request a re-mark. Before you do, check what the organisation you are sending your result to accepts.
What score do I need?
That is set by the organisation. Examples from the official pages of universities, regulators and immigration authorities: Band scores.
Preparation
How do I prepare?
On your own with the official materials, at a preparation centre in your town, or with teachers from the Jantar school. An overview: Preparation.
How do I know whether I am ready?
Start with the free level check, and then take an official practice test.
Do I have to take a course in order to book?
No. Preparation is not a condition of booking the test.
IELTS and other certificates
IELTS or a Cambridge exam?
It depends on who you are sending your result to. We have written a comparison in the guide IELTS or Cambridge. Cambridge exams are run by us too: ispiti.org.
Do pilots and air traffic controllers need IELTS?
No. What is required of them is language proficiency on the ICAO scale, which is assessed by organisations approved to do so, not by general English tests. Contact the Croatian Civil Aviation Agency.